Privacy policy & terms of use

Privacy policy

This Privacy Policy describes how Isabelle de Brito (www.isabelledebrito.com) collects, uses, and protects your personal data. We value your integrity and process all information in accordance with current data protection legislation (primarily GDPR).

Collection of personal data

We collect information from you when you:

  • Make a purchase via WooCommerce.

  • Sign up for our newsletter (email address).

  • Use our contact form (name, email address, and message).

  • Navigate our website (via cookies and analytics tools).

Use of your data

Your data is used to:

  1. Process your order and deliver the products you have purchased (Name, Address, Email).

  2. Send newsletters and marketing material that you have actively consented to.

  3. Respond to your questions and inquiries via the contact form.

  4. Improve our website and customer offering (via anonymized data/statistics).

Cookies and third-party tools

Our website uses cookies to improve the user experience and to manage your shopping cart and payment process (WooCommerce). We also use tools such as Google Analytics (to analyze traffic) and payment solutions (e.g., Stripe, Klarna, PayPal).

 

Please note that some third-party providers may process data outside the EU/EEA. In such cases, we ensure that the transfer is legal and secure under GDPR frameworks (such as Standard Contractual Clauses).

 

To fulfill your order, we share necessary delivery information with our printing and shipping partners (e.g., Gelato).

Your rights

You have the right to request access to the personal data we hold about you, request correction, deletion, or restriction of the processing of your data. Contact us via the contact information below to exercise these rights.

We store your data only as long as necessary. Order data is stored for 7 years to comply with the Swedish Accounting Act (Bokföringslagen). 

General terms of sale

These terms and conditions apply to all purchases and all use of the content on the website www.isabelledebrito.com, owned by Isabelle de Brito.

Prices and payment

All prices are stated in SEK (Swedish Krona) including VAT. Payment is made via the payment options offered at checkout (WooCommerce). By placing an order, you accept our terms of sale.

Delivery and shipping

Ordered goods are normally dispatched within 2 working days. Delivery time may vary depending on the product and destination, but generally 2-4 days within Sweden and 4-6 days internationally. Shipping costs are specified at checkout. The buyer is responsible for providing the correct delivery address.

Returns and right of withdrawal

Fine Art Prints (made-to-order)
All Fine Art Prints are produced on-demand specifically for you at the time of purchase. According to the Swedish Distance and Doorstep Sales Act (Distansavtalslagen), the right of withdrawal does not apply to goods that are manufactured according to the consumer’s instructions or have a clear personal touch. By placing an order for a Fine Art Print, you acknowledge that the 14-day right of withdrawal does not apply.

 

Original Paintings
For original paintings, a 14-day right of withdrawal applies from the day you receive the artwork, in accordance with the Swedish Distance and Doorstep Sales Act. If you wish to exercise this right, you must notify us within 14 days.

  • Condition: The painting and any included Certificate of Authenticity must be returned in their original, unaltered condition and in their original packaging.

  • Return shipping: The buyer is responsible for the full cost of return shipping, including professional packing and full insurance coverage. We recommend contacting us before a return to ensure the artwork is handled and insured correctly during transit.

Murals and commissions
The right of withdrawal does not apply to murals or commissioned artworks. These are bespoke services and custom products created specifically for a client’s unique environment or request. Once the creative process or installation has begun, the order cannot be canceled or refunded.

 

Damaged Goods
The above policies do not affect your statutory rights regarding defective or damaged goods. If your item arrives damaged, please refer to our FAQ for instructions on how to file a claim within 48 hours of delivery.

Disputes

In the event of a dispute that we cannot resolve together, we recommend that you contact the National Board for Consumer Disputes (Allmänna reklamationsnämnden – ARN) at www.arn.se. You can also use the European Commission’s online platform for dispute resolution: http://ec.europa.eu/consumers/odr/.

Copyright

All content on the website, including but not limited to all paintings, prints, text, design, and photographs, is protected by copyright and belongs to Isabelle de Brito. The content may not be copied, reproduced, or used without written permission. All purchases of artwork refer only to the ownership of the physical work; the copyright to the work remains with the artist, Isabelle de Brito.

Contact Information

If you have questions regarding the Privacy Policy or the Terms of Sale, please contact:

Email: info@isabelledebrito.com

VAT number: SE920611XXXX01 (Approved for F-tax).